Delivery

 

Local Delivery (within Singapore)

Types of Delivery Services Normal Mail Registered Mail Courier
Cost (SGD) $4.50 $8.50 $15
Tracking No Yes Yes
Delivery Time* 3 – 7 working days 3 – 5 working days 2 – 3 working days
Doorstep Delivery No Yes Yes

* All orders are delivered by Singapore Post and/or Ninja Van unless otherwise stated.

* Not inclusive of internal processing time. It may take an additional 1 – 2 working days for orders to be processed internally.

* Not inclusive of customization time. Customization time will defer accordingly to the complexity of the order. The average time will be 21 Working Days.

 

TRACKING

Local Normal Mail is not traceable. By opting for Local Normal Mail, it represents that you are fully aware of the associated risks. Alpha & Artisans Bespoke will not be held responsible to compensate nor send a replacement in the event where mails are lost in transition.

For Local Registered Mail, a Registered Article (RA) Number will be allocated to you via email when the package is sent out. You can track your package via the RA number at Singpost’s website.

For Courier, a Tracking Number will be allocated to you via email when the package is sent out. You can track your package with the number HERE.

For Pick Up Delivery, A Flat Fee will be SGD $30 dollars within Singapore.

 

International Mail (Outside of Singapore)

Weight of Parcel

Zone A

Malaysia, Brunei

Zone B / C / D

Hong Kong, Philippines, Thailand, Indonesia,

Vietnam, Sri Lanka, Taiwan, South Korea

Zone E / F / G

Australia, China, India, Japan, New Zealand,

Pakistan, Canada, Germany, Netherlands, Switzerland,

Austria, Brazil, France, Ireland, United Kingdom, USA

Up to 2kg
SGD24
SGD72
SGD100
2kg – 5kg
SGD48
SGD72
SGD100

 
All overseas packages will be registered with Singapore Post for added security and accountability. A Registered Article (RA) Number will be allocated to you via email when the package is sent out. You can track your package via the RA number at: http://www.singpost.com/personal-needs.html

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